|A verbose version of this wishlist was published in the Jan-Feb 2010 issue of STC India's newsletter INDUS.|
What if my Help was not at all like the Help as we usually see it?
What if every menu option had a tiny Help button with a hovertext that tells me the consequences of a click-through.
What if there was no ToC? What if, instead of a tree of topics, I am shown only one topic? The topic that I reached by clicking the tiny Help button on the options on the menu bar?
What if every Help topic helps me orient myself with a You-Are-Here clickable flow-diagram.
What if all UI fields had examples?
What if the Help button on a UI field opened for me a page that shows the results of a predefined search – a search based on the UI screen I was at (and related to the task I was doing) when I clicked the question mark?
What if the UI had embedded cheat sheets that guide me along.
What if I had On-the-spot troubleshooting where an error message, instead of telling me what went wrong, pops up a wizard with which I can do that which should have been done in the first instance?
What if wishes were horses? Why, I'd gallop along on my tasks with nary a roadblock in sight.